Fine Art Nature Photography

Customer Service FAQs

Have a question about my fine art prints or the ordering process? This page has a list of frequently asked questions to help answer any questions you might have about my fine art nature photography prints.

FAQs about Ordering and Shipping

Questions about the ordering process and shipping times can be found below.

How do I order a print?

First, find the photo(s) you are interested in purchasing in my fine art galleries. Click on the image of the photo. On the next page is a set of options where you can choose your print medium, size and if available, framing and linen liners. Once you are happy with your selection, click on the red "Add to Cart" button. This will take you to the checkout page. If all of the items you are interested in purchasing are listed, You can choose from "Buy Now" to purchase with a card right on the page or "Check out with PayPal" to pay with PayPal. From there, follow the instructions to complete the purchase. I will be in touch within 48 hours to confirm your order!

What are your shipping times?

Different print mediums have different production and shipping times. You can view those below.

Limited Edition

  • Lumachrome TruLife Acrylic Prints: 3-6 weeks (add 1-2 weeks for framed pieces)
  • Metal Prints: 2-3 weeks
  • Premium Plaque Mount Prints: 2-4 weeks (add 1-2 weeks for framed pieces)
  • FujiFlex Loose Prints: 1-2 weeks

Open Edition

  • Acrylic Prints: 2-4 weeks
  • Metal Prints: 2-3 weeks
  • Plaque Mount Prints: 2-4 weeks
  • Canvas Prints: 2-3 weeks
  • Loose prints: 1-2 weeks

All print mediums usually take 1-5 business days if shipping in the continental United States.

Do you ship internationally?

Yes! I have worked directly with numerous international collectors and would be glad to work with you as well. Please reach out to me and I can get a shipping quote. Certain print mediums may be slightly different, as I do work with an international printer for certain print mediums to keep your cost down while still ensuring a quality product.

What about duties and taxes?

International collectors are responsible for all international taxes, duties, customs and fees that are associated with the purchase of fine art. There also may be some taxes for U.S. customers depending on location.

What about duties and taxes?

International collectors are responsible for all international taxes, duties, customs and fees that are associated with the purchase of fine art. There also may be some taxes for U.S. customers depending on location.

What about duties and taxes?

International collectors are responsible for all international taxes, duties, customs and fees that are associated with the purchase of fine art. There also may be some taxes for U.S. customers depending on location.

FAQs about Fine Art Prints

Below are some of the most frequent questions I get in regards to my fine art prints.

How do I pick a print style?

The different print mediums and styles I offer for my fine art photography differ quite a bit and can certainly offer a unique viewing experience. Here is a fairly simple guide to both open and limited edition styles:

  • If you have a frame you want to use, or plan to take your artwork to a framer, purchasing a loose print is what you need. This is my only print medium that does not come ready to hang.
  • Plaque mounts and premium plaque mounts are a great option for those that want a modern and sleek look. Mountain and forest images can go great on a plaque mount. Adding a frame to limited edition premium plaque mount prints can give it that touch of elegance as well! Regardless of whether you choose a frame, all plaque mounts come ready to hang.
  • Open edition canvases have a softer look to them and are ideal for light and airy spaces. They go well with photography that features pastel like colors and can be great for those light or dreamy images. Beach and ocean photography is usually great on canvas! Canvases come ready to hang. If you want to purchase a limited edition as a canvas, this option is also available. Please inquire, as the option is not listed on product pages.
  • Both open edition and limited edition metal prints are for those stand-out images. Want something modern and sleek that stands out? Metal has an HD quality to it. Like the other styles, metal comes ready to hang.
  • Acrylic is my favorite medium. I offer standard acrylic for open edition prints and Lumachrome TruLife acrylic on my limited edition fine art pieces. Lumachrome in particular is by far the most beautiful style of fine art you can buy. If you're looking for a statement piece, this is it! Lumachrome acrylic's can be framed with Italian hand-made ROMA moulding frames in a variety of formats. All acrylic products come ready to hang, frame or no frame.

Feel free to read more on each medium on the limited edition print mediums and open edition print mediums pages.

What size should I purchase?

Artwork should compliment the space that it will be showcased. In a perfect world, you would design your space around your artwork, but in most cases, a collector is looking to add a new piece or multiple pieces to an existing setup. Different spaces require different sizes. You can contact me for a free quick interior design mockup of your space by visiting the interior design consultation page. If it helps, 60x40" tends to be a favorite size of collectors as it fits most spaces, from bedrooms to living rooms to businesses and office wall space. But sometimes you need something a little smaller or larger. Feel free to reach out to me to discuss!

Do you offer custom sizing?

I do! Most of the sizing options on my website is to give you a set of standard sizes to choose from without being overwhelmed. If you have a wall space that needs a custom size, feel free to reach out to me to discuss it!

What kind of editions do you offer?

I offer both open edition and limited edition fine art. You can view limited edition galleries in the limited edition collections. Open editions are mixed in with limited editions in the location-based galleries. Older open edition images that are no longer featured in galleries can also be found in the search archive. If you don't see an image you're interested in while browsing the galleries, feel free to try searching the archive to see if one of my older images fits your fine art space!

Is your artwork signed?

My limited edition fine art prints come signed and numbered. Open edition prints are not signed.

Where is your artwork made?

I work with a select few print vendors that I trust to send my collectors a high quality fine art product. These printers were selected for the quality of their work.

How do I light my new artwork?

Please see my artwork lighting guide for help in properly lighting your new fine art piece(s).

Contact Mickey

Have a question about my fine art prints that hasn't been answered above? Feel free to fill out this form to get in touch with me. I will get back to you within 24-72 hours! Thanks for your interest in my art!